CERTIFICATION CRITERIA
- Years in Business
- INDUSTRY AFFLIATIONS
- CUSTOMER BILL OF RIGHTS
- CUSTOMER TESTOMINALS
- PERMANENT LOCATION
- SHOWROOM DISPLAYS
- WET TEST FACILITIES
- SERVICE TRAINING
- EMPLOYEE EDUCATION
no automatic winners. each location is audited
fair. independent. local
Purchasing a hot tub, swim spa or swimming pool from a Certified™ company means the homeowner has selected one of the BEST retailers or pool builders in North America based on audited results related to sales, service,operations and customer satisfaction.
Winners are selected solely based on merit. To maintain complete impartiality, Bigfish Publications (publishers of Poolsearch and Spasearch magazines) employs third-party auditors to validate applications submitted by retailers and pool builders who sell and service hot tubs, swim spas and swimming pools in North America.